November 17, 2003

A Quick Note To Bell South

A month ago, I switched my long distance to IDT. As a part of this, I called and had all blocks removed. I had placed said blocks to avoid being slammed.

Tonight, I get a bill from MCI because one block had not been removed. I then am told by a representative that the block had not been removed because MCI controls all blocks, not me the customer. Bull. It took almost an hour, and a lot of hassle to get that removed, and I am not a happy camper.

There is a great deal of competition for local service now, and this is a good way to ensure that I start investigating it. To tell me that a block I placed is the property of and controlled by the company that used to have my long distance account is ridiculous. I wonder what the other local service providers have to say on this subject. I think I am going to find out…

LW

Posted by wolf1 at November 17, 2003 11:41 PM | TrackBack