The Laughing Wolf

Some Businesses Get It

My Breitling died. We are pretty sure it is just the battery needing replacement, but it quit without warning or signal. Even a battery replacement has to go back to Breitling for work, but most especially one where there is any concern. Petty point, but I would live without the chocolates they send at Christmas if they would do free battery replacement over my lifetime.

Yet, in proof that some businesses get it, my watch dealer is taking care of me. Since my backup watch, the one I take to high-risk areas because I won’t mind it getting stolen, also chose to go dead. I had planned on buying a cheap watch, but my dealer had other ideas. I am now wearing a loaner watch, instead of having to go buy something. Not as nice as my normal watch, but it tells the time and that is all that really counts. No fuss, no muss, no hassle: just a passable watch fitted to me in two minutes time, for use while mine is checked out and repaired. Now that is service.

LW