The Laughing Wolf

AT&T: The Rules Don’t Apply To Us

After the adventures of the morning, a nice lunch with Stacy of Synectics, and some actual productive work, I was finally getting to relax in my chair when there is a pounding on the door. Outside is a male in an AT&T shirt, AT&T pants, with AT&T id about his neck, wanting to talk to me about rates. I am his customer and he wants to save me money. Now, I dropped AT&T for cause a while back and point this out. I ask the person what they are doing, and I again get the “you are my customer and I am here to save you money” line. He is NOT here soliciting, almost angry at the suggestion, at which point I have had enough. I am not a customer, you are here soliciting, and you are doing so in violation of complex policy posted at every entrance. The response is something to the effect that he is AT&T and here to save me money. My response is to call the office, and upon being told that I am going to report him to the office for violation of said policy, he tells me “You do what you gotta do”, wheels, and flees. I do indeed call the office, but imagine he is long gone given his exit. I call AT&T and they do admit, amidst much hedging and careful language, that they are sending people out like this. I admit that this type of crap is one reason that I will never again give them business if I have ANY choice in the matter.

LW